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St Andrews College has decreased the costs associated with providing quality meals to its 170+ boarders. It has also dramatically improved its ability to meet its legal responsibilities when it comes to ‘duty of care’
Background:

Back in the mid 1990's St Andrews College was like any other boarding school, it had not spent a lot of money on its boarding complex for many years. As a result much of its infrastructure required upgrading. About the same time the government started getting involved in the sector after a number of unfortunate publicised incidents involving a breakdowns in student care and was starting to impose its own standards of best practice on boarding school industry as a whole.

 

As a result of this and other factors many changes have taken place over the intervening 10+ years with most schools either rebuilding or upgrading their facilities. In many cases this has been just what was needed because it has helped attracted new students to boarding. Unfortunately boarding still has a way to go because while boarding facilities are now new or have been upgraded, many of their standards of operation are still decades old. The New Zealand Boarding School Association Inc. (NZBSA) has addressed this issue and has produced a manual on best practice for boarding schools.

This and other efforts are exactly what is required to continue to keep boarding evolving. Practical measures are also required and as boarding attempts to become ever more professional in its approach other systems of management are also needed these include things like the ability to of staff to effectively track students while they are off site and under the care of the school.

These requirements fall under the Education Standards Act, the governments ‘duty of care’ legislation which mandates boarding schools to maintain certain standards.

The last and perhaps most obvious requirement is the continual challenge of running a cost effective operation. Boarding schools need to find new more effective ways of doing things, these can be a simple as improving the flow of information around the school particularly between the staff in various hostel complexes and the hostel kitchen...

The Challenge:

With St Andrews College the challenge was to discover a better way of organising and successfully taking care of a large number of students that were constantly on the move in and out of the school. Paper systems (leave book and pen/pencil) just did not achieve this effectively. The existing paper system was slow at getting useful information to the staff in charge and inaccurate meaning not updated frequently enough or even at all in many cases. Quality decision making was difficult under these conditions.

It quickly became obvious that large numbers of people on the move required a better system to efficiently manage their leave requirements than paper could provide. LeaveRegister ASSIST was initially developed to satisfy the need to get students in and out of the boarding complex as quickly as possible while simultaneously trying to exceed the standards expected by the government when dealing with 'duty of care'.

The Solution:

The first step was a review of the existing paper based system to see what its strengths and weaknesses were... It was discovered that information collation or bring together of existing information was the probably the biggest problem. Often the leave book and paper slips for weekend leave were miss placed this meant that students returning from leave or students wanting to go on leave had to search for these items. The problem centered around getting all of this information into one easy to interpret form so students knew and could complete their responsibilities and staff could easily monitor the flow of people by conducting random attendance checks and quick reviews of the situation at all times.

The first prototype of LeaveRegister ASSIST was very simple because it only allowed students to sign out and in for daily leave situations. What it immediately did allow was a more accurate student roll to be generated, this resulted in an instant improvement in student management. All of a sudden students knew that the staff had the ability to check what was happening and fast if required. Another benefit of this that quickly became apparent was students were encouraged to use the leave system because they could get the admin side of leave out of the way very quickly. Leave could be pre loaded and then authorised at the click of a button by staff and the leave book never got lost because it was not required.

As LeaveRegister ASSIST developed other features were added. The ability to load weekend leave in advance was added making the weekend authorisation process far simpler, weekend leave was kept in the same location as daily leave but separate. Other benefits also became apparent... with accurate numbers of students already recorded electronically in the system it was a simple matter to convey this information directly to the hostel kitchen therefore eliminating incorrect meal numbers and enabling the kitchen to reduced over production of meals.

LeaveRegister ASSIST like any computer program continues to evolve along with requirements of modern boarding schools. It is expected that new requirements will continue to emerge in the future. LeaveRegister ASSIST is here to continue delivering improvements in all areas of boarding school administration.

About St Andrews College:

St Andrews College is a leading New Zealand Boarding school providing a broad education base to students of varying cultures both locally and internationally.

It provides education to students from years 1 through to 13 for both boys and girls. St Andrews College runs a 180 bed modern boarding facility that caters to all of its students need.

Meals are provided on site and students are housed up to 7 days a week.

 

 
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